{"id":12605,"date":"2024-02-26T13:34:08","date_gmt":"2024-02-26T13:34:08","guid":{"rendered":"https:\/\/www.ninetech.com\/en\/?post_type=platforms&#038;p=12605"},"modified":"2025-03-24T12:23:33","modified_gmt":"2025-03-24T12:23:33","slug":"microsoft-dynamics-365-crm","status":"publish","type":"platforms","link":"https:\/\/www.ninetech.com\/en\/platforms\/microsoft-dynamics-365-crm\/","title":{"rendered":"Microsoft Dynamics 365 &#8211; CRM"},"content":{"rendered":"<\/div><section class=\"page_section page_section--group align-wrap align-wrap-full\">\n<div class=\"wp-block-group alignfull extra-narrow\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><nav aria-label=\"Breadcrumb\" class=\"breadcrumbs\"><ul><li class=\"is-here\"><\/li><li class=\"is-home\"><a href=\"https:\/\/www.ninetech.com\/en\"><span class=\"show-for-sr\">Home page<\/span>Home<\/a> <span class=\"delimiter\">\/<\/span> <\/li><li>Platform<\/li><\/ul><\/nav><\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"428\" src=\"https:\/\/www.ninetech.com\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/Plattform_Microsoft-Dynamics-365-1024x428.png\" alt=\"Microsoft Dynamics CRM 365\" class=\"wp-image-5034\" style=\"width:500px\" srcset=\"https:\/\/www.ninetech.com\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/Plattform_Microsoft-Dynamics-365-1024x428.png 1024w, https:\/\/www.ninetech.com\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/Plattform_Microsoft-Dynamics-365-800x335.png 800w, https:\/\/www.ninetech.com\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/Plattform_Microsoft-Dynamics-365-768x321.png 768w, https:\/\/www.ninetech.com\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/Plattform_Microsoft-Dynamics-365.png 1100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"dbyh-space set-invisible\" style=\"height: 100px; --tablet-height: 80px; --mobile-height: 80px;\">\n    <\/div>\n\n\n<h1 class=\"wp-block-heading\"><strong><strong>A Powerful CRM from Microsof<\/strong><\/strong>t<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Microsoft Dynamics 365 CRM is a leading CRM platform with AI-driven analytics for your customer and business data. The platform is scalable and built with modular apps that can be combined and customized to fit your business. Dynamics CRM can be integrated with your existing business systems or implemented from scratch if you\u2019re starting fresh.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A digital business platform can be divided into three layers<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Dynamics 365 Sales is recognized (according to Gartner) as the leading sales support.<\/li>\n\n\n\n<li>With measurable data, you can analyze and develop your customer relationships.<\/li>\n\n\n\n<li>Achieve faster follow-ups with your customers or projects and increase productivity with smart tools.<\/li>\n<\/ul>\n\n\n\n<div class=\"dbyh-space set-invisible\" style=\"height: 100px; --tablet-height: 80px; --mobile-height: 80px;\">\n    <\/div>\n\n\n<h2 class=\"wp-block-heading\">Implement Your CRM in the Right Steps<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Microsoft Dynamics 365 is flexible and scalable, meaning you don\u2019t need to decide on or build all solutions simultaneously. Our advice is to start small and then add the apps and features that make sense in the upcoming stages of the process.<\/p>\n\n\n\n<div class=\"dbyh-space set-invisible\" style=\"height: 100px; --tablet-height: 80px; --mobile-height: 80px;\">\n    <\/div>\n\n\n<h3 class=\"wp-block-heading\">Collect, Optimize, and Act<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your customers hold a wealth of information\u2014what do you really know about them? The CRM system allows you to begin collecting important customer data and then link various pieces of customer information together. This provides you with a deeper understanding of sales, how to acquire new customers, engage customers, and manage customer service and support. As a result, you can renew your communication with your customers and create greater value for them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will also receive quicker signals from your own organization, learn from them, optimize, and take action. This gives your teams better conditions to do a good job, and you will be able to create unity within the company and customer loyalty.<\/p>\n\n\n\n<div class=\"dbyh-space set-invisible\" style=\"height: 100px; --tablet-height: 80px; --mobile-height: 80px;\">\n    <\/div>\n\n\n<h2 class=\"wp-block-heading\">At Ninetech, we work with:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Training and Support for Follow-Up<\/strong> Ninetech offers training for your staff to ensure that you can use the tool best.Ange en rubrik&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pre-study and Needs Analysis<\/strong> To develop a solution proposal, we collaborate with you to analyze your business area, identify your needs, and establish a structure for how your organization will use Microsoft Dynamics 365.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Implementation and Integration with Other Systems<\/strong> As a Microsoft Gold Partner and integration expert, we ensure that Dynamics 365&#8217;s implementation works seamlessly with your other systems through Microsoft Power Platform.<\/p>\n\n\n\n<div class=\"dbyh-space set-invisible\" style=\"height: 100px; --tablet-height: 80px; --mobile-height: 80px;\">\n    <\/div><\/div><\/div>\n<\/div><\/div>\n<\/section><div class=\"wrapper\">","protected":false},"excerpt":{"rendered":"<p>A Powerful CRM from Microsoft Microsoft Dynamics 365 CRM is a leading CRM platform with AI-driven analytics for your customer and business data. The platform is scalable and built with modular apps that can be combined and customized to fit your business. Dynamics CRM can be integrated with your existing business systems or implemented from [&hellip;]<\/p>\n","protected":false},"featured_media":5034,"template":"","class_list":["post-12605","platforms","type-platforms","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Dynamics 365 - CRM - Ninetech - en<\/title>\n<meta name=\"description\" content=\"Microsoft Dynamics 365 CRM st\u00e4rker relationen till dina kunder och strukturerar din kund- och aff\u00e4rsdata, l\u00e4s mer och kontakta oss.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ninetech.com\/en\/platforms\/microsoft-dynamics-365-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics 365 - CRM - Ninetech - en\" \/>\n<meta property=\"og:description\" content=\"Microsoft Dynamics 365 CRM st\u00e4rker relationen till dina kunder och strukturerar din kund- och aff\u00e4rsdata, l\u00e4s mer och kontakta oss.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ninetech.com\/en\/platforms\/microsoft-dynamics-365-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"Ninetech - en\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-24T12:23:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ninetech.com\/en\/wp-content\/uploads\/sites\/2\/2020\/12\/Plattform_Microsoft-Dynamics-365.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1100\" \/>\n\t<meta property=\"og:image:height\" content=\"460\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/\",\"url\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/\",\"name\":\"Microsoft Dynamics 365 - CRM - Ninetech - en\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/12\\\/Plattform_Microsoft-Dynamics-365.png\",\"datePublished\":\"2024-02-26T13:34:08+00:00\",\"dateModified\":\"2025-03-24T12:23:33+00:00\",\"description\":\"Microsoft Dynamics 365 CRM st\u00e4rker relationen till dina kunder och strukturerar din kund- och aff\u00e4rsdata, l\u00e4s mer och kontakta oss.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/12\\\/Plattform_Microsoft-Dynamics-365.png\",\"contentUrl\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/12\\\/Plattform_Microsoft-Dynamics-365.png\",\"width\":1100,\"height\":460,\"caption\":\"Microsoft Dynamics CRM 365\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/microsoft-dynamics-365-crm\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Plattformar\",\"item\":\"https:\\\/\\\/www.ninetech.com\\\/en\\\/platforms\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Microsoft Dynamics 365 &#8211; 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