Customer portals

Automate, streamline, and strengthen customer relationships
With the right strategy for a customer portal, you can grow your business, build stronger customer loyalty, and streamline your internal sales and support processes.

E-commerce, self-service, support, training – what does your customers need?

There’s a lot your customers would rather do themselves – anytime, anywhere – than depend on your support team. Identify what drives real customer value and supports your business. From there, the road to a modern customer portal becomes clear.

With Ninetech as your partner, we ensure a structured preparation phase – including pre-study and concept work – before implementation begins. Whenever possible, we help establish a roadmap that allows for a phased rollout in smaller, manageable steps.

Is e-commerce your top priority? Or is it about offering add-ons and aftermarket solutions?
Maybe what matters most is giving your customers a digital space that’s available 24/7 – across time zones – where they can download documents, access e-learning, and manage their accounts?

We help you prioritize and plan the implementation of your customer portal so that we maximize both business and customer benefit with and or without the help of AI tools.

“From SkiStar’s 1 million logged-in users to international portals for manufacturing – no matter the industry, the key is delivering real customer value.“

Elmia – My Pages

Exhibitors use Elmia’s customer portal to plan and optimize their trade fair experience – including ordering add-ons and accessing online support.

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SkiStar Member

The SkiStar Member portal allows both private and business customers to manage their accounts and access a range of value-adding services.

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Mitt Vedum

Targeted at resellers in the bathroom segment, this portal allows resellers and end customers to co-create the perfect bathroom setup and place orders seamlessly.

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Looking for a robust customer portal?

Talk to Björn for more information.

Björn Johannessen Chief Sales Officer +46722150185 bjorn.johannessen@ninetech.com
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Explore our recommendations for building a strong strategy – from first steps to full implementation.